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Is your Progress OpenEdge application supporting your business goals?

Pace IT Managing Director Andy Brown We asked Pace IT Managing Director Andy Brown for his thoughts on the business benefits and other reasons why leading cross-sector organistions choose Pace IT's Progress OpenEdge Professional Services to support their business critical IT estate.

Here's what Andy said...

What makes a typical Pace IT OpenEdge client?:

“Whilst there’s no such thing as a typical client, we’re often approached by businesses with applications which, although once considered innovative and business aligned, have become outdated. Market changes, advancements in customer buying approaches and rapid technological advancement means getting, and staying ahead of competitors is a constant challenge.”

How do Pace IT’s Professional Services give its client’s a business edge?

“We probably have the largest and most experienced OpenEdge professional services team in the UK. Our team has delivered projects for leading organisations from across business verticals such as Automotive, Financial Services, Logistics, Manufacturing, Property & Retail. That client base continues to place their trust in Pace IT and our Progress OpenEdge Professional Services Team.”

Andy continued, “This is why we take a Business First approach to ensuring that we fully understand our client’s setup and business goals. This enables us to deliver innovative, flexible and future proof IT; so that our client’s gain a competitive edge. And, complementing our OpenEdge client projects is a multi-disciplined team of front-end, UI, UX, design and mobile development experts.”

Typically, what OpenEdge services are your clients looking for?

“These revolve around OpenEdge application development, either from the ground-up or as a re-design, and also application and database support services, some 24/7. Our Progress Health Check and Tune-up services are often our first client engagement. The service involves one of our expert Progress OpenEdge Database Administrators analysing and reporting on how well the client’s databases are running. If appropriate, we then re-tune the databases for maximum efficiency. Utilising our innovative Progress Online Dump and Load service, we can even do this offline, in parallel to the live system running. This means the client’s systems stay operational during periods of otherwise lengthy downtime."

Why do clients trust Pace IT for OpenEdge Support or Development?

“With a combined 350+ years experience spanning OpenEdge versions 4 to 11.7, our client’s trust our Progress OpenEdge team to support and modernise their OpenEdge applications and underlying databases. With the variety of systems and business sectors that we work with, we can often make suggestions and implement improvements that our clients hadn’t considered, thereby optimising the performance of their business-critical IT systems.”

Some of our Progress OpenEdge clients:

Progress OpenEdge clients

Download the OpenEdge Professional Services Infographic...

Pace IT OpenEdge Professional Services
...then contact us today to discuss how we can help to ensure that your Progress OpenEdge software and databases remain robust, flexible and future-proofed - and ultimately in tip-top operational condition fully able to support your business goals.

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